Heat Pump Repair in Tuscaloosa, AL
If the heat pump in Tuscaloosa is not heating or cooling, call (205) 792-2260. West Alabama Heating and Cooling is a locally owned shop serving Tuscaloosa and Northport. We repair heat pumps in Tuscaloosa, Northport, and the nearby towns we serve.
We take after-hours and emergency calls, and we make every effort to reach you as quickly as we can. In most cases we can come out the same day for an inspection and estimate.
Request heat pump repair
Heat Pump Repair Services in Tuscaloosa, AL
This is the visit for a heat pump that is already installed and is not heating or cooling right. If you have a furnace, or a regular air conditioner, call (205) 792-2260 and tell us what the outdoor unit is. We will schedule the right visit.
When you call, tell us what the system is doing, about how old it is, and where you live. We will schedule a visit. On site we find the problem first, then we explain what we found and what it takes to fix it. If the system is past a repair, we will say so before we start.
Common heat pump problems
A heat pump has to heat in winter and cool in summer. Alabama humidity is hard on that outdoor unit. If it will not switch modes, is icing up, or is blowing air that does not feel right, stop resetting the breaker and call (205) 792-2260.
Seasonal service is HVAC maintenance. If the unit is already down, that is the repair visit.
What we repair
We work on Goodman, Rheem, Trane, Carrier, Lennox, and other residential heat pumps we see in this area. We are an official Rheem Authorized Dealer. We service and install Goodman, Trane, Carrier, and Lennox, and we are not an authorized dealer for those brands. On systems we install, the manufacturer parts warranty is 5 years, and registering the system adds another 5 years. We register every system we install, so you get the full 10-year parts warranty. We also include a 1-year labor warranty on installations we do. We use OEM parts. Manufacturer warranties cover replacement parts only. The manufacturer decides whether a part is covered. We submit the claim and handle the paperwork. Rheem parts come through our dealer account. We can get warranty parts for any brand, even when we were not the company that installed the system. After that 1-year labor warranty, standard diagnostic and labor fees apply.
If the furnace is the problem instead of the heat pump, we also handle heating repair in Tuscaloosa.
About West Alabama Heating and Cooling
West Alabama Heating and Cooling has been owner-run by Brylyn Falls since 2007. Most of our work is in Tuscaloosa and Northport. When you call, you reach our shop, not a call center.
We are licensed and insured. Alabama HVAC licenses 2022212 and 2007056. Refrigeration license 52760. EPA 608 certified, and working toward NATE. On Google we are rated 5.0 from 39 reviews as of August 2026.
When you call, you can expect:
- An owner-run shop, not a call center
- A clear recommendation on repair versus replacement
- After-hours and emergency calls answered
- Alabama HVAC licenses 2022212 and 2007056
- Focus on Tuscaloosa and Northport
Schedule heat pump repair
Call (205) 792-2260, including after hours. We make every effort to get you on the schedule as quickly as we can. You can also use the form on this page.
Call (205) 792-2260 or use the form and we will get you on the schedule.
Common questions
Do you repair heat pumps that are not heating? Yes. Call (205) 792-2260. We inspect heat pumps that will not heat, will not cool, or will not switch modes.
Is this the same as furnace repair? No. Call (205) 792-2260 and tell us if you have a furnace or a heat pump. This page is the heat pump visit.
Do you work in Northport? Yes. We repair heat pumps in Northport as well as Tuscaloosa.
Contact Us
Call us at (205) 792-2260, or fill out the form above and we will get back to you.